We at Battle-Boards want to ensure a fair game for you every time you play with us. We highly value transparency, fairness, and integrity, which is further reflected in our Policy and in all aspects of our online gaming services.
We retain the authority to exercise appropriate measures, as determined solely by us, to uphold this Policy with respect to all games conducted on the Platform. Therefore, we strongly advise Users to carefully review this Policy prior to participating in any game on the Platform.
Our games ensure equal opportunities for all our users. The game rules and regulations apply to every player equally. We take every measure possible to avoid hacking or cheating on our platform. Deadlines are put in place for joining each tournament to ensure every user has an equal opportunity at the game.
All rules, odds, and game mechanics are made accessible to all users, ensuring transparency in the gaming process.
It is important that our users know upfront what potential winnings they could take home if they win, when they sign up for a game. We want your experience on the games to be seamless and have taken the following steps to ensure you enter a tournament with full confidence:
We strive to ensure that we only have genuine users playing Battle-Boards games. There are no robots allowed on the Platform (As defined in the Terms and Conditions). To facilitate this, we have put in place appropriate policies and protocols to check any violation of this Policy. Before withdrawing any winnings, depending on the amount and/or frequency of the withdrawal, a user may be required to verify the user’s identity, and account – e.g.: copies of PAN card & bank account and other required details. These details and documents are collected and verified as prescribed by respective law or by regulatory authorities either by us directly, or via a third-party service provider.
Payments: We at Battle-Boards have integrated a safe & secure withdrawal process to ensure the smooth withdrawal of money for our users. We work with trusted third-party payment gateways with 3-D secure authentication that guarantees the safety and security of all financial transactions. We do not store your financial/payment instruments like credit cards and debit cards, UPI handles, and wallet details with us and these are stored only with authorized technology service providers and entities permitted to store such data in accordance with applicable laws and regulatory directives.
We periodically engage independent third-party auditors as per our internal policies to assess the fairness and integrity of our gaming systems.
Keeping in mind the importance of being accessible to our users, Battle-Boards has built processes where users can reach out and raise issues on our Helpdesk section. Resolutions to issues raised are provided within a short span and can be easily tracked by the users.
Protecting User Information Battle-Boards deploys industry leading data security protocols and measures to protect personal user information like PAN card details and bank account details. Any personal information shared with us is only used for user verification and is not disclosed to any outside parties except for in special cases where it is required to use their services for verification, or unless required to be disclosed under compulsion of law, or by law enforcement, regulatory or judicial authorities as provided in our Privacy Policy.
Users below 18 years of age, unsound mind and incompetent to enter into contract are not permitted to access or use the games provided on the Battle-Boards Platform. We do not allow users from certain restricted States to play our games, as per the prevalent law in such states. The users are liable to ensure compliance with the applicable laws in their states and Battle-Boards is not liable for any breach of such laws by the User.
Battle-Boards is a skill-based platform that can help gamers improve their strategic prowess, decision making, and time-management skills. Our games are compliant with all the applicable laws and regulations.
Battle-Boards is committed to promoting fair play on the platform. We might track gameplay to enforce our terms and policies, and appropriate action may be taken against any player(s) caught indulging in any form of abuse of policies, and/or collusion. By agreeing to the Terms and Conditions of this Platform, you agree not to indulge in any unfair game practice that might provide an undue advantage to you or any other player.
Any player found to be using duplicate accounts or using another person’s account for unfair activities, for example, alleged or found adding money or withdrawing from/to an account suspected of being fraudulent, is liable to face legal consequences including, but not limited to, withholding any withdrawal or use of the player’s balance, and locking of the user’s account
A Fair Play violation is defined herein as any activity undertaken by a User that contravenes the terms set forth in this Policy. Such activities encompass engaging in:
We reserve the right to take any necessary action, as we deem fit, against users who indulge in unfair means and practices. The action could include without limitation penalties, temporary account suspension, withdrawal blocking, investigations, permanent account deactivation, forfeiture of winnings/deposit(s), levy violation fees, freezing funds of colluding users etc. If you suspect any player colluding in any game or involved in unfair practices, you can write to us at support@testudinidaeglobal.com
Please note that we can terminate or suspend your Account and all associated accounts, institute fraud prevention measures such as access restrictions, transaction velocity restrictions etc. without prior notice to prevent unauthorised use of our Accounts. You must cooperate with us in any investigation and use any fraud prevention measures we prescribe, and you agree that we will not be liable to you or any third party for any block, suspension, cancellations, or termination of your use of an Account owing to such measures.
We at Battle-Boards actively promote responsible game play for our users. We believe that gaming is and should be done purely for entertainment – meaning, playing till it doesn’t affect your body, mind or finances in a negative way. We strongly believe that with the right approach to our games, the experience can be highly rewarding. Games at Battle-Boards not only give you the thrill of winning against players from across the country but can also improve your strategic prowess, decision making, and time-management skills.
We at Battle-Boards want you to enjoy our games as much as we have enjoyed creating them for you. As a responsible gaming company, we take the following steps for all our users:
We understand that gaming has the potential to be addictive, and one can lose track of time and money whilst playing games. But keeping the following DOs and DON’Ts in mind, you can ensure your love for gaming doesn’t change into an addiction:
Play for entertainment alone, not as a source of earnings or remuneration which in any manner impacts your financial independence.
Decide in advance how much money you will spend playing the game and only play with disposable income (i.e. such amounts of money you can afford to risk losing entirely without in any way jeopardizing your current financial position
Decide on the number of hours you will be devoting to the game and stick to it ensuring you do not exceed such number of hours in any circumstances
Set deposit limits while playing so that you never deposit more than your disposable income which you can afford to lose
Take a break and pause playing for a while if you have lost money continuously multiple times
Reach out to our customer care if you think you are addicted to any of our games and would like us to help you with dealing with your game-addiction
Don’t play to earn extra income
Don’t play impulsively
Don’t play with loaned money
Don’t play if you’re not in a calm mental state. This affects your game performance ultimately leading you to lose money
Don’t chase losses. Since all games on Battle-Boards are skill-based, take time to hone your skills to play better
Don’t forget to keep a check on how much you are spending on the game
Don’t play in between work or other engagements so you can play the game with a free mind. This is also important as you don’t want this to interfere with your day-to-day life
Don’t harass, threaten or abuse other players on the Platform or engage in any conduct that would be considered as illegal, unethical or defamatory
If you need any further information or help, write to us at support@testudinidaeglobal.com or call us at +91 9090737079 and we would be happy to help.